IT Engineering | Microsoft | Infrastructure

IT engineering for systems that need to work.

I work across Microsoft 365, Entra ID, Intune, Defender for Endpoint, Windows/Linux servers, VPN paths, networks, endpoints and field technology with an engineering mindset: understand the problem, design a clear path, implement it properly and leave it documented.

Practical infrastructure work with design, ownership and problem solving.

I design practical IT processes that make systems easier to manage, troubleshoot, secure and hand off.

Microsoft endpoint engineering

Intune MDMAutopilot OOBECompliance policiesDevice lifecycle

Endpoint security posture

Microsoft DefenderDevice riskSecurity baselinesHardening checks

Microsoft 365 operations

Entra ID usersGroups/licensesExchange/OutlookAdmin workflows

Servers and virtualization

Windows ServerLinux/systemdVMware/Hyper-VService checks

Networks and connectivity

Palo Alto VPNWindows VPNDNS/DHCPFirewall rules

Field technology systems

Laptop imagingIP cameras/NVROn-site checksVendor follow-up

Application troubleshooting

PostmanBurp SuiteAPIs/URLsLogs and errors

Database systems

SQL troubleshootingSchema designApp connectionsData validation

IT and application support

End-user supportOS issuesApp supportNetwork access

Operational workflows that scale

Able to convert repeated IT problems into clearer workflows: Autopilot readiness checks, device handoff criteria, inventory tracking, escalation notes and standards that make the next fix faster.

Endpoint management and security

Hands-on direction around Intune, Autopilot, Microsoft Defender for Endpoint, Entra ID users/groups, compliance status, device lifecycle, access boundaries and Microsoft 365 administration.

Servers, networks and services

Comfortable validating Windows/Linux services, OS behavior, DNS/DHCP, VLAN and subnet behavior, VPN paths with Palo Alto GlobalProtect, firewall rules, Wi-Fi/LAN connectivity, virtualization environments and the dependencies between endpoints, servers and network services.

Ownership from issue to fix

Strong fit for technical work that needs diagnosis, prioritization, documentation, stakeholder updates, vendor follow-up and clean closure; fast ramp-up into adjacent tools when the environment requires it.

Formal learning backed by practical systems work.

Cloud, networking and software engineering foundations connected to real IT engineering, infrastructure and operational problem solving.

Completed

Oracle Cloud Infrastructure Foundations

Completed OCI infrastructure learning with cloud fundamentals, compute, networking, storage, identity and core Oracle Cloud concepts.

In progress

Cisco CCNA

Networking track in progress, focused on routing and switching fundamentals, subnetting, VLANs, network services, troubleshooting and secure connectivity design.

5 years completed

Software Engineering — ITSON

Completed five years of software engineering studies at ITSON, building foundations in programming, databases, software architecture, systems thinking, networks and technical problem solving.

IT engineering with range, structure and follow-through.

Best fit for roles that need more than ticket handling: Microsoft endpoint engineering, Intune/Defender operations, network engineering, infrastructure design, field technology management and practical solution design.